Referral Process for New Patients

To ensure every patient receives the most appropriate care, Spokane Urology requires a referral from your primary care provider (PCP) before scheduling new appointments. This process helps us gather the information we need to match you with the right specialist and provide the most effective care.

1. Your primary care provider submits a referral
   You can share this guide with your primary care physician; however, in general, the referral must include:
   1. A detailed reason for your visit or diagnosis
   2. Relevant imaging and lab results
   3. A list of any medications you’ve tried related to your condition
2. Our clinical team reviews your referral
   Every referral is carefully reviewed by our clinical staff to determine the best next steps in your care. This ensures we fully understand your health concerns and connect you with the right provider for your specific needs.
3. Prior authorization (if required)
   If your insurance plan requires prior authorization, this must be completed before we can schedule your visit.
4. Scheduling your appointment
   Once your referral has been received and reviewed, our office will contact you to schedule your appointment.

We understand that the referral process may seem like a time-consuming obstacle—especially when you’re eager to address your health concerns and find relief. Please know that this process is essential to ensure you receive the right care, at the right time, from the right provider.

We are committed to reviewing referrals as quickly as possible and appreciate your patience as we coordinate your care with your primary care provider. Our team of dedicated board-certified urologists takes pride in providing the highest level of care and building patient partnerships to ensure you’re thoroughly educated about your condition and treatment options. We look forward to working with you.

Primary care physicians can review our First-Line Protocol Guide for recommended first steps in managing common urologic conditions prior to referral.

If you have questions about referral requirements or need assistance, please contact our office at (509) 747-3147.